Last Updated: January 1st, 2021
Kepion, Inc., (“Kepion”) has created this Privacy Policy (the “Policy”) to describe how we collect, use and disclose the information that we obtain from our users through the Kepion website(s) (the “Site”), www.kepion.com, and the data we collect through the services we provide (“Services”) to our customers (“Customers”), for which we are the data processor. This Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By visiting the Site and using any Kepion Services, you signify your explicit consent to the terms and conditions of this Policy.
The use of information collected through our Services shall be limited to the purpose of providing the specific Service for which the Customers have engaged Kepion.
Information Collection and Use on the Site
We collect contact information, such as your name, title, company name, address, phone number, and e-mail address and certain company information, such as annual revenues, number of employees, or industry, from visitors who wish to receive information about Kepion and its products and services. We use this information to provide you with information about the products and services that we provide and to send information regarding Kepion or its partners, such as newsletters, promotions, and events.
Information Collection and Use through the Service
We require Customers who register to use the Services offered on our Site to give us contact information, such as their name, company name, address, phone number, e-mail address, and financial qualification and billing information, such as billing name and address, and the number of users within the organization that will be using the Service, and we also may ask for additional information such as title, department name, fax number, and additional company information, such as annual revenues, number of employees, or industry. It is the Customer’s obligation, as the data controller, to inform its registered users about the purposes for which information about them is collected and may be used on the Services. Registered users can update or remove their account information at any time by logging into the Site and editing their account information.
Kepion uses the account information that we collect to set up the Services for individuals and their organizations. We may also use the account information to contact our registered users to further discuss customer interest in Kepion and its products and services and the Services that we provide, and to send information regarding Kepion or its partners, such as newsletters, promotions, and events. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Services. Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided.
Registered users are required to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Services or Kepion and will send a Customer Newsletter. Registered users of the Services will be using the Site to host data and information (“Data”). Kepion will not review, share, distribute, print, or reference any such Data except as provided in your Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed for the purpose of resolving a problem, supporting an issue, improving system performance, or confirming any suspected violation of your Subscription Agreement, or as may be required by law. Users are responsible for maintaining the confidentiality and security of their user registration and password.
Kepion collects and processes third party personal information under the direction of our Customers. We have no ownership of this information or any direct relationship with individuals whose personal information may be processed as part of providing our Services.
An individual who seeks access to their data, seeks to correct, amend, or delete inaccurate data, or wishes to opt-out of communications from Kepion should direct his/her query to the Kepion Customer he/she interacts with directly (the data controller). If a Kepion Customer requests that we remove information on their behalf, we will respond to their request within 30 days.
Kepion may transfer personal information to other companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Customers.
Kepion will retain personal information we process on behalf of our customers for as long as needed to provide services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Public Forums
Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@kepion.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@kepion.com.
Passive Collection
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Cookies
Technologies such as cookies, beacons, tags, and scripts are used by Kepion and our marketing partners, affiliates, or analytics service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to recognize your browser when you visit and to tell us whether customers and visitors have visited the Site previously, and to make it easier for you to navigate our site. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
We, and the third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity, use Local Storage (LS), such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing LS.
Third Party Tracking
Kepion and our third-party advertising partners use clear gifs (web beacons), images and scripts. We tie the information gathered to our customers’ personal information.
To learn more about our advertising company’s use of clear gifs, please go to https://developers.google.com/analytics/resources/concepts/gaConceptsTrackingOverview.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out”.
Behavioral Targeting/ Re-Targeting
We partner with a third-party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, contact us at privacy@kepion.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Information Sharing and Disclosure
Kepion will not rent, sell, or share personal information about you with other people or nonaffiliated companies except, to provide the Services that you have requested, when we otherwise have your permission, or under the following circumstances:
- To provide the information to our trusted partners who work on behalf of or with Kepion under confidentiality agreements. These companies may use your personal information to help Kepion communicate with you about offers from Kepion and our marketing partners. These companies do not have any independent right to share this information.
- To respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Kepion’s Terms of Use, or as otherwise required by law.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- In connection with a merger, acquisition, sale of assets of Kepion or in the event of bankruptcy. If Kepion or our assets are acquired by another company, that company will assume the rights and obligations as described in this Policy. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We will only share your personal information with third parties in the ways that are described in this Policy.
Access to Your Account Information and Updating Information
You have the right and ability to edit your account information, at any time. Registered users can update or remove their account information at any time by logging into the Site and editing their account information, by emailing our Customer Support at support@kepion.com or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
You can also opt in or out of receiving future communications of special offers and new product information by sending us an email at support@kepion.com, or you can unsubscribe by following instructions contained in the messages you receive. We do reserve the right to send you certain communications relating to the Service, such as service announcements and administrative messages, that are considered part of your account membership, and we do not offer you the opportunity to opt-out of receiving those messages.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@kepion.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
The security of your personal information is important to us. When you enter sensitive information (such as login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@kepion.com.
Third Party Sites
The Site may contain links to other websites. This Policy only applies to the Kepion Site and we are not responsible for the privacy practices or content of other websites. You should check the privacy policies of those sites before providing your personal information to them.
Social Media Widgets
Our Site includes Social Media Features, such as the LinkedIn Share button and Widgets that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Update to the Privacy Statement
We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Additional Information
If you have questions about this Policy or the Site, you can contact us at privacy@kepion.com or by regular mail addressed to:
Kepion, Inc.
80 Vine Street, Suite 304, Seattle, WA 98121